These Terms of Service (“Terms”) govern your access to and use of the Routive application and website (the “Service”), operated by Majmoon OÜ (“Routive”, “we”, “us”), a private limited company registered in Estonia (registry code 17184381 (VAT EE102839962), registered address Sepapaja tn 6, 15551 Tallinn, Estonia). By creating an account or using the Service, you agree to these Terms.
1. The Service
Routive is a business-to-business tool that helps you discover and organize business leads compiled from publicly available sources, with optional contact enrichment, lists, exports, and email features. Routive is an independent service and is not affiliated with, endorsed by, or sponsored by Google or any mapping provider.
2. Eligibility and accounts
You must be at least 18 years old and use the Service for business purposes. You are responsible for keeping your credentials secure and for all activity under your account. You must provide accurate account information and keep it up to date.
3. Plans, credits, and billing
- Paid plans are billed in advance through Stripe and renew automatically each billing period until cancelled.
- Search credits (one credit = one map grid cell) and export limits are defined by your plan. Paid-plan allowances renew each billing period; free-plan credits are a one-time allowance and do not renew.
- Plan changes: upgrades take effect immediately (with proration where applicable); downgrades take effect at the end of the current period.
- Prices may change on notice; changes apply to future periods.
4. Cancellation and refunds
You may cancel at any time from Settings; your plan remains active until the end of the current paid period and does not renew thereafter. Except where required by law, payments are non-refundable and we do not provide pro-rata refunds for partial periods or unused credits. We may, at our discretion, refund credits for failed searches caused by a fault on our side.
5. Acceptable use
You agree not to:
- use the Service or any data obtained through it in violation of any applicable law, including data-protection (e.g. GDPR) and anti-spam / e-privacy rules when contacting leads;
- send unsolicited bulk communications without a lawful basis, or otherwise misuse contact data;
- resell, redistribute, or publish raw data exports as a competing dataset or product;
- reverse engineer, scrape, overload, or attempt to bypass the limits or security of the Service;
- infringe intellectual-property or privacy rights of others.
You are solely responsible for how you use leads and for complying with all laws applicable to your outreach and marketing.
6. Data and privacy
Our handling of personal data is described in our Privacy Policy. You are responsible for the lawful collection and use of any third-party personal data you obtain through the Service.
7. Third-party services
The Service integrates with third parties (e.g. Google for optional Gmail features, Stripe for payments). Your use of those integrations is also subject to the relevant third party’s terms.
8. Disclaimers
The Service and all data are provided “as is” and “as available”. Lead and contact data are compiled from public sources and may be incomplete, outdated, or inaccurate; we do not warrant its accuracy, completeness, or fitness for a particular purpose, and we do not guarantee any specific results.
9. Limitation of liability
To the maximum extent permitted by law, Routive shall not be liable for any indirect, incidental, special, or consequential damages, or for lost profits, revenue, or data. Our total liability for any claim arising out of or relating to the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.
10. Indemnification
You agree to indemnify and hold Routive harmless from claims, damages, and expenses arising from your use of the Service or data, or your breach of these Terms or applicable law.
11. Term and termination
We may suspend or terminate your access if you breach these Terms or use the Service unlawfully. You may stop using the Service and delete your account at any time.
12. Changes to these Terms
We may update these Terms; material changes will be posted here with a new “last updated” date. Continued use after changes take effect constitutes acceptance.
13. Governing law
These Terms are governed by the laws of Estonia, and the courts of Estonia shall have jurisdiction, without prejudice to any mandatory consumer-protection rights you may have in your country of residence.
14. Contact
Majmoon OÜ — legal@majmoon.co, Sepapaja tn 6, 15551 Tallinn, Estonia.